Refund Policy

We want you to be happy with Claude for Etsy Sellers. This policy explains when refunds are and aren't available. Please read it before purchasing.

The nature of this product

Claude for Etsy Sellers is a digital product. On purchase you receive immediate access to the full course and skills library, and 1,000 AI credits are granted to your account right away. Because access and credits are delivered instantly, refunds are necessarily limited, as is standard for digital goods.

Our commitment

If something isn't working, we'll make it right. If you cannot access the product, hit a technical problem we can't resolve, or the product is materially not as described, contact us within 14 days at support@oneclickautomations.com and we'll help, including a refund where appropriate.

When a refund may be granted

We consider requests made within 14 days of purchase where:

• You contacted us first and gave us a reasonable chance to resolve the issue; and
• You have used only a minimal portion of the content and AI credits.

Approved refunds go to your original payment method.

When refunds are not available

Because this is a digital product with instant access and included credits, we generally cannot refund when:

• A substantial portion of the lessons, skills, or AI credits has been used
• The request is made more than 14 days after purchase
• It's based on change of mind after meaningful use, buyer's remorse, or lack of results (results are never guaranteed — see Terms)
• It relates to your own third-party costs (e.g., an Anthropic API key you chose to use)

Purchases made through Etsy

If you purchased through our Etsy shop, that order is also subject to Etsy's policies and our Etsy shop policies, and Etsy's process may apply in addition to this policy.

Your statutory rights

Nothing here limits non-waivable rights under applicable consumer law. Where the law grants a right of withdrawal for digital content, note that by accessing the product immediately on purchase you may be consenting to begin delivery and, where permitted, waiving that withdrawal right for content already accessed.

Chargebacks

Please contact us first; we're quick to help. Filing a chargeback without contacting us may result in your account being suspended while the dispute is reviewed.

How to request a refund

Email support@oneclickautomations.com with your order details and a short description. We aim to respond within 2–3 business days; approved refunds are typically processed within 5–10 business days.